Frequently Asked Questions

What are the payment methods available?

You can choose to pay using PayPal or Credit or Debit Card including MaterCard,  Visa and Amex.

Do you provide hard copy apart from soft copy?

Nope. We only provide softcopies.

How fast can I receive the soft copies PDF files after payment?

 

Once the payment is made via Paypal, you will receive the Confirmation Email with the download details inside.

If you do not receive an email from us within 24 hours, please kindly drop us an email.

 

 

How will I receive my order after payment for soft copy purchases?

 

An email with the relevant Dropbox link(s) will be sent to your email which allows you to download your purchase. All our exam papers are in soft copy, PDF file format.

Is there an expiry date of Dropbox link?

Yes. Dropbox link will expire after two weeks, thereafter, you cannot download again.

Why am I unable to open the PDF files after downloading them?
If you encounter problem downloading or printing the pdf files, please download the latest version of FREE acrobat reader from the internet.
Am I able to purchase the hardcopies from you?

Yes. We sell or distribute hardcopies only for delivery in Singapore. 

Am I able to resell after purchase?

You are not allowed to resell whether in soft copies or in prints. Each purchase is for personal and single use only.

 

Can I request a refund after purchase?

As we can not prevent you from making duplicate of the purchase copied, we have no choice but to adhere to the policy that Goods sold are strictly non-refundable.

Terms & Conditions

DELIVERY
TERMS & CONDITIONS

~Please note that payment is confirmed and paid online.
~Exam papers are strictly NOT refundable or exchangeable.
~We will not be responsible for any wrong answer key. Tutor or parents check is recommended.
~We will handle your order discreetly and all particulars given will be STRICTLY confidential.
~We reserve the right to alter the Terms & Conditions without prior notice.